Frequently Asked Questions
HOW CAN I GET IN TOUCH?
To contact us, please email hello@notesontoast.com or send a DM to our Instagram account @eatscribbles.
DO YOU HAVE A STOREFRONT?
Nope! Scribbles is currently operating as a digital store with a pickup location. We are a Texas Cottage Bakery.
DO YOU DELIVER?
No, sorry. We currently only offer local pickup.
DO YOU SHIP?
No, sorry! We cannot ship Scribbles Cookies. We are working on ways to reach a bigger audience outside of Houston.
WHAT INGREDIENTS DO YOU USE?
Scribbles Cookies are made using the best possible ingredients. Our flour, cane sugar, eggs and butter are all Organic and our chocolate is Non-GMO and Fair Trade! Scribbles will always be free of artificial flavors and preservatives. You can view a full list of ingredients and allergens within each product page in the Order menu.
I HAVE A FOOD ALLERGY. CAN YOU ACCOMODATE IT?
We cannot accomodate specific food allergies at this time. Scribbles Cookies are homemade in a kitchen that handles gluten, nuts, eggs and dairy. You can view a full list of ingredients and allergens within each product page in the Order menu.
HOW LONG DO SCRIBBLES COOKIES LAST?
Scribbles Cookies will stay fresh in an airtight container at room temperature for a week. The Buttons can be kept in the fridge for 2 weeks. If you wish to eat at a later date, all types of Scribbles freeze really well for up to 2 months. Just remove from the freezer 10 minutes before consuming!
CAN I HEAT SCRIBBLES COOKIES?
Yes! If you like your cookies warm, you can heat them on a plate in the microwave for 5-10 seconds. The Portals especially warm up nicely. If heating a Button, keep in mind the jam may get piping hot!
WHAT'S THE PACKAGING LIKE?
Custom Box Scribbles come packaged in standard, folding carton boxes printed with our logo and artwork. If you order a Gift Box like The Cookie Factory, your Scribbles will come packaged in a sturdy, resusable and giftable box! We recommend ordering custom boxes for every day snacking and gift boxes for special occasions.
SOMETHING CAME UP AND I CAN'T PICK UP MY COOKIES ON THE PICKUP DATE. CAN I RESCHEDULE?
If you are unable to pickup your order on the pickup date, get in touch with us via DM @eatscribbles to reschedule your pickup. We can hold your Scribbles for up to 24 hours. After then, my mom and husband will eat them.
CAN I PLACE A LARGE ORDER?
To place an order of 90 Scribbles Cookies or more, please email hello@notesontoast.com or DM our Instagram account @eatscribbles. Please allow a 5 day notice.
